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Mark Stone's avatar

To me, "The Caste That Isn't" is the most important section in this piece. I can think of at least four occasions in my lengthy career when I found myself struggling and underperforming because of misalignment between the demands of the job I was in and the skills and expertise that could make me flourish. If folks at those companies had seen me later in my career, they likely would have thought, "That guy succeeded at doing that? No way." Similarly, I can think of at least one person I've managed whose low performance was moving him towards a PIP, where my advice to him was, "You need to find another company. What we need from you here isn't playing to your strengths, and it isn't what energizes you." He landed a new job in a completely different role a month later, and his career really took off at that point.

Just as strong performers can struggle when moved in isolation, low performers can flourish when moved out of a mismatched situation. A leader's job is to see people in context, and manage accordingly.

Mark Mandau's avatar

Mike, very thoughtful piece. Given your experience, how would you operationalize treating performance as an organizational product? Would you shift from individual-focused HR to cross-functional team management or focusing on those relationships among different reporting paths and objectives? Maybe something else? I'd enjoy reading a follow-up article on this from you.

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