The results we see in organizations aren’t accidents, they’re the natural output of how the system is designed. When the same problems keep showing up, it’s rarely because people don’t care or aren’t trying hard enough; it’s because incentives, information flows, decision rights, and structures quietly steer behavior in predictable ways. Leaders often respond by blaming individuals, adding process, or demanding more effort, but none of that changes the underlying machinery producing the outcome. If you want different results, you don’t motivate harder, you redesign the system so the right behaviors become the easiest, most obvious path.
Read the full article: Perfectly Designed for These Results: If you don’t like the outcome, redesign the system
